Your Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Important Notice

By using Buxarpay services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal data and ensuring transparency in our data practices.

Information We Collect

We collect several types of information to provide and improve our services:

1.1 Personal Information

  • Identity Information: Name, date of birth, PAN number, Aadhaar number
  • Contact Information: Email address, phone number, postal address
  • Financial Information: Bank account details, transaction history, wallet balance
  • Device Information: IP address, device type, browser type, operating system

1.2 Documents

PAN card scans
Aadhaar card
Photographs
Signature scans
Proof of address

1.3 Usage Data

  • Service usage patterns and preferences
  • Transaction history and amounts
  • Login times and session duration
  • Pages visited and features used

How We Use Your Information

We use the collected information for various purposes:

Service Provision

Process PAN card applications, bank account openings, and other services

Identity Verification

Verify your identity and prevent fraud

Transaction Processing

Process payments, transfers, and recharges

Communication

Send service updates, notifications, and offers

Improvement

Analyze usage patterns and improve services

Legal Compliance

Comply with regulatory requirements

Data Security

We implement robust security measures to protect your data:

Encryption

All data is encrypted using AES-256 encryption both in transit and at rest

Secure Servers

Our servers are hosted in ISO 27001 certified data centers

Access Control

Strict access controls and authentication mechanisms

Regular Audits

Periodic security audits and vulnerability assessments

Data Backup

Regular encrypted backups with disaster recovery procedures

Data Sharing and Disclosure

We may share your information with:

Service Partners

NSDL, banks, and payment processors to complete your transactions

Regulatory Authorities

Government agencies as required by law (RBI, IT Department)

Legal Requirements

When required by court order or legal process

Business Transfers

In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties for marketing purposes.

Your Rights

You have the following rights regarding your personal data:

Access

Request a copy of your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your data (subject to legal requirements)

Portability

Request transfer of your data to another service

Objection

Object to processing of your data for specific purposes

Withdraw Consent

Withdraw consent for data processing (where applicable)

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and login status
  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect site functionality.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations (typically 7 years for financial records)
  • Resolve disputes and enforce agreements

After the retention period, your data is securely deleted or anonymized.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Sending an email notification
  • Displaying a prominent notice on our website

Changes are effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@sathipe.com

Phone

+91 7816021212

Address

Gram intwa post kajariya manoharpur buxar bihar pincode 802128

Last Updated: April 16, 2026

Version: 2.0